The Victoria Falls International Festival of Arts (VFIFA) is committed to ensuring that our website, vfifa.live, is accessible to all users, including those with disabilities. Our goal is to provide an inclusive experience that enables all visitors to access the information and services we offer, including our online ticketing system. We adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and continuously strive to improve accessibility on our platform.
Keyboard Navigation:
All interactive elements (e.g., buttons, links, forms) are accessible via keyboard navigation.
Logical and intuitive tab order to ensure seamless navigation.
Visible focus indicators for interactive elements.
Screen Reader Compatibility:
Proper use of ARIA (Accessible Rich Internet Applications) landmarks and roles.
Descriptive alt text for all images.
Clear and descriptive labels for all form fields and buttons.
Consistent and meaningful headings structure.
Text and Content:
Resizable text without loss of content or functionality.
High contrast between text and background.
Easy-to-read fonts and adequate spacing between lines and paragraphs.
Simplified language for better comprehension.
Multimedia:
Captions for all video content.
Text transcripts for audio content.
Audio descriptions for video content when necessary.
Forms and Inputs:
Clear instructions and error messages for form fields.
Sufficient time provided for form completion.
Support for autocomplete and autofill features.
Logical grouping and clear labeling of related fields.
The online ticketing system integrated into vfifa.live is designed to be accessible and user-friendly for all customers. The system does not collect credit card information directly but utilizes DPO payments and an external payment gateway. The following measures are in place to ensure accessibility:
Payment Process:
Accessible forms with clear and concise instructions.
Keyboard and screen reader accessible payment gateway interface.
Confirmation and error messages that are easily understandable.
Security and Privacy:
No storage of sensitive payment information on our servers.
Secure connections (HTTPS) for all transactions.
Compliance with privacy regulations to protect user data.
Customer Support:
Dedicated accessibility support via email and phone.
Availability of alternative methods for purchasing tickets if the online system is not accessible to the user.
We are committed to maintaining and improving the accessibility of vfifa.live. Our ongoing efforts include:
Regular Audits:
Conducting periodic accessibility audits and usability testing with assistive technology users.
Implementing necessary changes and updates based on audit results and user feedback.
Feedback Mechanism:
Providing an easy-to-find accessibility feedback form on our website.
Promptly addressing accessibility issues reported by users.
Training and Awareness:
Regular training for our web development team on accessibility best practices.
Staying updated with the latest accessibility standards and technologies.
If you have any questions or feedback regarding the accessibility of vfifa.live, please contact us:
Email: seeyou@vfifa.live
Phone: +263 77 783 4280
We are committed to ensuring an inclusive experience for all our visitors and appreciate your input in helping us achieve this goal.
This accessibility profile outlines our commitment to providing an accessible and inclusive experience for all users of vfifa.live, including those using our online ticketing system.
