Terms of Service

1. Introduction

Welcome to vfifa.live (the "Website"), the official site for the Victoria Falls International Festival of Arts ("Festival," "we," "us," or "our"). By accessing or using our Website, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our Website.

2. Use of the Website

2.1 Eligibility

You must be at least 18 years old or have the consent of a parent or guardian if you are between the age of 13 to 17 years old to use our Website and purchase tickets .

2.2 Account Registration

To purchase tickets or access certain features, you may need to create an account. You agree to provide accurate and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.3 Prohibited Conduct

You agree not to:

  • Use the Website for any unlawful purpose or in violation of any applicable laws.

  • Upload or transmit any harmful or malicious software.

  • Interfere with the operation of the Website or any server or network used to make the Website available.

  • Collect or store personal data about other users without their consent.

3. Ticket Purchases

3.1 Ordering Tickets

By placing an order for tickets, you agree to purchase the tickets at the price indicated. All orders are subject to availability and acceptance by us.

3.2 Payment

All ticket purchases must be paid for in full at the time of ordering. We accept various payment methods as indicated on the Website. You represent and warrant that you have the legal right to use any payment method utilized in connection with any transaction.

3.3 Ticket Delivery

Tickets will be delivered electronically to the email address you provide during the purchase process. Please ensure that your email address is correct, as we are not responsible for tickets sent to an incorrect or invalid email address provided by you.

3.4 Refunds and Exchanges

All ticket sales are final. No refunds or exchanges will be provided, except as required by law or in our sole discretion. If an event is canceled or rescheduled, we will inform you of the options available, which may include a refund or exchange.

4. Intellectual Property

4.1 Ownership

All content on the Website, including text, graphics, logos, images, and software, is the property of the Festival or its content suppliers and is protected by international copyright laws.

4.2 Limited License

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes. Any unauthorized use of the Website terminates the permission or license granted by these Terms.

5. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the Website, you consent to our collection and use of your information as described in the Privacy Policy.

6. Disclaimers and Limitation of Liability

6.1 Disclaimers

The Website and all content and services provided on the Website are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.

6.2 Limitation of Liability

To the fullest extent permitted by applicable law, the Festival, its directors, officers, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use the Website.

  • Any unauthorized access to or use of our servers and/or any personal information stored therein.

  • Any interruption or cessation of transmission to or from the Website.

  • Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our Website by any third party.

7. Indemnification

You agree to indemnify, defend, and hold harmless the Festival, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of the Website or any breach of these Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Festival is located, without regard to its conflict of law principles.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any changes are posted will constitute your acceptance of the revised Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at [seeyou@vfifa.live]